Why THEFASHIONRUYI?

For Every Season Whether it's spring, summer, fall, or winter – at THEFASHIONRUYI, you'll find the perfect outfits for every season.

For Women From elegant dresses and chic tops to stylish jackets, trousers, and shoes – fashion-forward looks for the modern woman.

Buy Now

FREQUENTLY ASKED QUESTIONS AND ANSWERS

How can I return my order?

Are you satisfied with your order? Before opening a dispute through the PayPal portal, please contact service@thefashionruyi.com.

Please write "Dispute" in the email subject line and describe the situation in detail.

These emails will be given priority, so your issue can be resolved faster than complaints submitted through PayPal or your credit card issuer!

The expected delivery time has passed. Where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, delays can occur during the delivery process. You can inquire about the status by emailing our customer service. Please include your order number and send the email from the same email address you used to place the order.

These emails will be treated with the highest priority and will help to resolve your issue quickly.

When can I expect to receive my order?

We strive to deliver your order as quickly as possible. We work directly with our supplier to avoid unnecessary shipping, storage, and packaging costs. This allows us to offer you products at a good price.

Please note that delivery may take slightly longer during periods of high demand or peak season. If you have any questions about the status of your order, please don't hesitate to contact our customer service.

Are you not satisfied with your order?

Not satisfied with your order? Before opening a dispute in your PayPal portal, please contact service@thefashionruyi.com with the subject line "DISPUTE" and tell us what happened.

These emails are given top priority and will resolve your issue faster than a complaint in the PayPal portal!

Where can I find my shipment tracking number (Track & Trace code)?

You can track your package using your 4- or 5-digit order number (#xxxxx) and your email address.

Click here to track your order.

Why is the track and trace code not displaying any information?

The tracking information is available from the moment your package arrives at the shipping provider. Please note that delays may occur and it may take a little longer for the information to be updated for your order.

Warenkorb